REFLEX™
Cyber Risk Management

Impactful, adaptive cyber risk solutions with guided support

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    Reflex™ - protecting your organization from cyber threats

    Reflex Cyber Risk Management program offers complimentary, confidential, highly facilitated risk management services to address the prominent cyber risk mitigation needs of organizations. Develop your organization’s cyber resilience with a comprehensive suite of flexible, powerful services aimed to improve cyber maturity and incident response capabilities.

    The Reflex™ Cyber Risk Management program is exclusively available to US-based primary cyber insureds of Munich Re with coverage provided on behalf of Lloyd’s Syndicate 457.

    Watch our avatar-guided walkthrough of the Reflex Risk Management Program!
    Munich Re

    Reflex provides complimentary risk management services

    Vulnerability management
    Incident response exercise
    Advisory services
    Training and education
    Phishing simulations
    Resource hub

    Details on our solutions

    Vulnerability management
    Ensure the safety of your digital assets and maintain up and downstream compliance through intelligent, ongoing monitoring, enabling proactive risk management and assurance for you and throughout the supply chain.
    • Attack Surface Scanning
    • Vendor Risk Management
    • Self-Assessments
    • Website Privacy Feedback
    Vulnerability Management
    Incident Response Exercise
    Test your organization's incident response capabilities, and address gaps with this unique, cross disciplinary tabletop exercise delivered in collaboration with leading privacy attorneys and cybersecurity experts.
    • Incident response tabletop exercise  
    • Designed and facilitated by Experts
    • Actionable Recommendations & preparedness
    Incident Response Exercise
    Advisory Services
    Leverage the experts to guide effective, sustainable privacy & security programs with two 90-minute consultations with privacy attorneys and cybersecurity experts.
    • Security Program management
    • Vulnerability Management
    • Incident response preparedness
    • Privacy and regulatory guidance
    Advisory Services
    Training and Education
    Cyber awareness training with a library of focused courses, videos & knowledge checks. Enterprise -wide educational content spans from the c-suit to the front line.
    • Cyber awareness, training, & compliance
    • Knowledge Checks
    • Learning Management System
    Training and Education
    Phishing Simulations
    Defend against phishing scams with access to customizable phishing simulations designed to prepare employees, gauge awareness, & close behavior gaps.
    • Custom phishing campaigns
    • Real-time user behavior training
    • Results Reporting & Analytics
    Phishing Simulations
    Resource Hub
    Gain direct access to Reflex™ risk-management resources via, eRisk Hub, an expansive industry-leading cyber portal, including:
    • Reflex information
    • Incident response roadmap
    • Risk manager tools
    • Ransomware resources
    Resource Hub

    1 of

    Reflex™ Cyber Risk Management Services video series

    In this series, we go behind the curtain with the cyber risk management service providers to get deeper insights into the scope and power of the Reflex program.
    Munich Re

    Hybrid tabletop with Carolyn Purwin Ryan, Mullen Coughlin, and Doug Howard, Pondurance

    Episode 1 of our Reflex interview series highlights our unique hybrid tabletop exercise. Our hybrid approach incorporates the expertise of both leading cyber law firm, Mullen Coughlin, and data forensics incident response firm, Pondurance. Together, these industry leaders help organizations test their incident response capabilities and receive holistic feedback on the current state of their preparedness from the comprehensive perspective of privacy, regulatory compliance, and network security.

    Munich Re

    Episode 2 of our Reflex™ Cyber Risk Management Program interview series delves into the impact of our expert risk consultations, offered complimentary to all of our primary cyber policyholders.

    Reflex advisory services deliver insureds the flexibility they need to address their unique needs and drive internal initiatives to achieve better cyber risk management results. Powered by the expertise of leading cyber law firm, Mullen Coughlin, Munich Re invests in the cyber maturity of its insureds. These advisory services provide insureds bespoke and completely confidential consultations, when they need them, regardless of where they are in their cyber risk management journey.

    Munich Re

    In Episode 3 of our Reflex™ Cyber Risk Management Program interview series, we examine the intrinsic value of expert cyber risk technical consultations, offered complimentary to all of our primary cyber policyholders.

    The advisory services provided by Reflex deliver insureds additional bench depth, addressing specific needs and leveraging the existing tech stack to achieve cyber risk management optimization. Driven by the expert knowledge of cyber security firm, CyRisk Inc., Munich Re invests in the cyber maturity of its insureds. These advisory services provide insureds bespoke and completely confidential consultations, regardless of where they are in their cyber risk management journey.

    Reflex Cyber Risk Management value by the numbers

    Review the latest facts and figures, and find out how a strong and effectively an implemented risk management program can save time and money when cybercrime strikes. Discover the benefits of a properly tested incident response plan and the key vectors to guard against. Reflex™ is in your corner!
    *IBM Security: Cost of a Data Breach Report 2022

    REFLEX™ service providers

    CyRisk is a cyber risk management software and services company committed to cybersecurity excellence. CyRisk is dedicated to making complex cyber topics understandable and actionable with a tenured consulting staff that works with organizational stakeholders from the C-suite to the front line to advise, strategize, and develop cybersecurity programs.
    The eRiskHub® portal is an educational platform designed to help cyber insureds with the prevention, reporting, and recovery of losses caused by cyber incidents by providing access to an extensive array of proactive (preventative) and reactive (recovery) information, education, and services.
    GoldPhish is a cyber security awareness training platform that enables businesses to ward off potential attacks by helping their entire workforce understand the cyber threat. Founded in 2017 by a team of former Royal Marine Commandos, creatives and cyber experts, GoldPhish developed its awareness platform specifically for small businesses globally.
    Mullen Coughlin is the largest law firm exclusively dedicated to counseling organizations in the context of data privacy and security.  Our attorneys are uniquely and solely dedicated to provide bespoke data privacy and security legal counsel to organizations of all sizes, across all industry sectors and from all geographic locations. We provide expertise relating to Advisory Compliance; Incident Response; Litigation; and Regulatory Investigation.
    Pondurance delivers world-class managed detection & response services to industries facing today’s most pressing and dynamic cybersecurity challenges including ransomware, complex compliance requirements, and digital transformation accelerated by a distributed workforce.  Pondurance experts include seasoned security operations analysts, digital forensics and incident response professionals, and compliance and security strategists.
    TitanHQ provides a best-in-class SaaS cybersecurity platform intended for organizations of all sizes. SafeTitan, a behavior driven security awareness solution, allows for automation, customization, human risk behavior analytics, and comprehensive reporting designed to drive stronger security behaviors across the workforce.

    Learn more

    Further information

    Speak to an expert
    Steve Pacheco
    Steve Pacheco
    US Head of Cyber and Technology E&O
    Munich Re Specialty – Global Markets
    Corey Wright
    Corey Wright
    Underwriting Associate
    James Brogan
    James Brogan
    Vice President, Regional Underwriting Manager
    Munich Re Specialty – Global Markets
    Hannah Hays
    Hannah Hays
    Senior Underwriter Public Entity Cyber
    Munich Re Specialty - Global Markets
    Benjamin Walker
    Benjamin Walker
    Assistant Vice President, Cyber and Technology E&O Underwriting
    Munich Re Specialty

    Get in touch

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