UK and Ireland
HSB Computer Insurance
© Getty Images

Computer Insurance

Comprehensive cover for commercial computer hardware, data losses, increased costs, and virus, hacking and denial of service

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    The working landscape has changed significantly, with hybrid working now the new norm for millions of employees.

    But with less time now spent working in designated offices and premises, what should businesses be thinking about in terms of managing their computer equipment risks?

    Whilst there is often the option to insure computer equipment under a commercial combined or property policy, these may not fully cover all computer risks.

    © Getty Images/Yuri Arcurs
    The role of business computer insurance in an evolving digital world
    HSB Knowledge Squad Podcast | Stream via multiple platforms

    Transit risks

    Hybrid work environments

    Accidental damage

    Physical loss - Theft - Accidental damage

    Shared office spaces - Home-based offices - Shared homes

    Pets - Children - Vermin

    Our response

    HSB Computer Insurance

    As a leading specialist provider of engineering and technology insurance, our commercial product has been specifically designed to offer comprehensive cover for computer-related risks.

    Our policy is split into sections, providing customers with the flexibility to choose the level of cover they need.

    Hardware (core cover)
    Reinstatement of data
    Increased cost of working
    Virus, hacking and denial of service attack

    'Reinstatement of data', 'Increased cost of working', and 'Virus, hacking and denial of service attack' can be selected in addition to 'Hardware' to enhance the level of cover.

    In addition, 'Virus, hacking and denial of service attack' cover also automatically extends to cover 'Reinstatement of data' and 'Increased cost of working', if these additional covers have been purchased by the customer.

    Key features of HSB Computer Insurance
    • Electronic office equipment can be automatically included under 'Section 1 - Hardware'. For example, photocopiers; video, audio conferencing and projection equipment; and associated software and programs.
    • Extra hardware is automatically covered up to maximum £500,000, during the annual period of insurance, should the insured accidently forget to inform us.
    • Following an incident, cover will pay to remove viruses and will help clients to get specialist advice to prevent future viruses or hacking.
    • Full theft cover – no forcible and violent entry/exit condition.
    • Low policy excesses (£150) and nil for damage caused by fire, lightning, explosion, aircraft and theft. Only £50 excess for mobile telephones and smartphones.

    UK-based arm of
    HSB Group

    The equipment breakdown insurance and inspection market leader since 1866.

    Part of
    Munich Re

    A world leader in risk solutions, consistent risk management, and financial stability.

    Rated A++ (Superior) by
    A.M. Best Company

    Financially strong and stable.

    Member of the Institute of
    Customer Service

    Demonstrating our commitment to continually improving customer service performance and professionalism.

    Trading options

    E-trade

    Access HSB Computer Insurance via our online solutions: HSB Fast Track or Acturis; fully supported by our E-Trade Team.

    Delegated authority/reinsurance solutions

    We can provide our partners with capacity, as well as innovative, all-encompassing SME computer solutions. If you’re looking to provide specialist cover as part of your commercial proposition:

    HSB is committed to providing a superior customer experience through our specialist claims service
    HSB Claims Team

    HSB Computer Insurance in action

    An insured’s premises experienced extensive flooding following a storm, resulting in various items of computer and other IT equipment being submerged in flood water.

    £125,000

    Paid

    £1,900

    Claim

    During a presentation, an insured’s MacBook was accidentally knocked off a table. Not only was the screen damaged in the fall, it had also warped and, as a result, the computer would not enter sleep mode when the lid was closed. The laptop was deemed to be beyond repair.

    £38,000

    Claim

    The main power distribution board at a firm of solicitors suffered a power spike. The resulting  failure caused considerable damage and disruption to the computer network. Data had  to be restored by a specialist IT company.

    £1,300

    Claim

    An employee of a manufacturing company became the victim of crime when their laptop was stolen from the boot of their vehicle.

    Access HSB Computer Insurance

    Brokers/Agents: Access via HSB Fast Track or Acturis

    Quote

    Bind

    Process mid-term adjustments

    Obtain renewal terms

    Get an online quote within just a few clicks

    Instant access to policy documentation

    Manage your customers' MTAs online

    Supporting documentation immediately accessible

    New HSB Fast Track user? Registration is quick and easy.

    Insights

    HSB Knowledge Squad Podcast
    The role of business computer insurance in an evolving digital world

    HSB's Mathew Prentice and Stacey Sheridan discuss how evolving working trends are impacting business computer-related insurance risks, and what key computer equipment exposures businesses need to consider.

    Stream via: Amazon Music | Apple Music | Spotify | YouTube | YouTube Music | Web browser

    Listen now
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    © Getty Images/Yuri Arcurs
    HSB research report
    How evolving working trends are impacting computer-related risks
    Examining the seismic shift towards hybrid working in the UK following the Covid-19 pandemic.
    Download our report
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    Press release
    HSB research shows that two-thirds of businesses haven't considered computer risks
    Read press release
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    Blog
    Three misconceptions about hybrid working and IT equipment
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    Article
    Insurance Post: 'Diary of an Insurer' - HSB's Mat Prentice, Cyber Product Leader
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    Blog
    Computer equipment risks for the 'new normal'
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    Product documentation