Identity Recovery coverage

Responding to identity theft

Identity Recovery insurance is built to help individuals and organizations respond to identity theft, efficiently and thoroughly.

A consultant discussing identity recovery insurance with a senior couple

Restoring a stolen identity can be complex, costly, and time-consuming. Loans and other activity dependent on the victim’s credit may be put on hold, while the restoration process can cost thousands.

Identity Recovery coverage not only pays for costs related to restoring identity integrity to pre-theft status, but includes top professional services to help individuals navigate the restoration process faster, with less trouble.

Case Manager services

A virtual meeting between a case manager and an identity recovery victim

It is crucial for victims to have professional assistance because it is typically very difficult for individuals to work with or even reach the correct persons in credit bureaus, creditors and financial institutions.

Case Managers guide victims through all the steps in the process to correct their credit history or identity records.

This can include facilitating communications between the victim and credit bureaus and creditors, helping victims review and identify errors in their credit reports, and writing letters for the insured to send to credit bureaus and other institutions.

Expense Reimbursement coverage

A person depositing an expense reimbursement cheque electronically using a mobile device

Expense Reimbursement coverage pays victims for the costs they incur during the steps they handle themselves to resolve problems resulting from identity theft. Covered expenses include certain legal fees, notary and filing fees, lost wages, child and elder care costs, credit bureau reports, fees when reapplying for loans declined due to falsified credit information, and postage, phone, and shipping fees.

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