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Great Lakes Australia and its Underwriting Agency partners are committed to:
- Listening carefully to what you tell us,
- Being accurate and honest in telling you about our products and services,
- Communicating with you professionally and in plain language, and
- Resolving any disputes or concerns you have with us.
If you have made a complaint to one of our Underwriting Agency partners and are not satisfied with their review or decision, please let us know by contacting the Great Lakes Australia Dispute Resolution Officer at:
| E-mail |
» disputes@gla.com.au |
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| Mail |
Attn: Dispute Resolution Officer
Great Lakes Australia
PO Box H35
Australia Square NSW 1215
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